@STRING{JSAC = "IEEE J. Sel. Areas Commun."} %IEEE Journal on Selected Areas in Communications
@STRING{IEEETransComms = "IEEE Trans. Commun."} %IEEE Transactions on Communications
@STRING{IEEETransIT = "IEEE Trans. Inf. Theory"} %IEEE Transactions on Information Theory
@STRING{TON = "IEEE/ACM Trans. Networking"} %IEEE/ACM Transactions on Networking
@STRING{IEEECL = "IEEE Commun. Lett."} %IEEE Communications Letters
@STRING{OR = "Oper. Res."} %Operations Research
@STRING{ORL = "Oper. Res. Lett."} %Operations Research Letters
@STRING{MOR = "Math. Oper. Res."} %Mathematics of Operations Research
@STRING{JAP = "J. Appl. Probab."} %Journal of Applied Probability
@STRING{AAP = "Adv. in Appl. Probab."} %Advances in Applied Probability
@STRING{TAAP = "Ann. Appl. Probab."} %The Annals of Applied Probability
@STRING{MPCPS = "Math. Proc. Cambridge Philos. Soc."} %Mathematical Proceedings of the Cambridge Philosophical Society
@STRING{IEEECM = "IEEE Commun. Mag."}   %IEEE Communications Magazine
@STRING{QS = "Queueing Syst."}   %Queueing Systems - Theory and Applications

@Book{wong_extended_version,
  author =   {E. W. M. Wong and B. Moran and A. Zalesky and Z. Rosberg and M. Zukerman},
  title =    {A Proof of the OPC Conjecture (extended version)},
  year =     {2008},
note = {Avaiable online: $<$http://www.ee.cityu.edu.hk/{$\sim$}ewong/opc/proof\_of\_the\_opc\_conjecture.pdf$>$}
}

@Book{syski86,
  author =   {R. Syski}, 
  title =    {Introduction to Congestion Theory in Telephone Systems}, 
publisher = {Elsevier Science Publishers B. V.},
edition = {2nd},
volume = {4},
series = {North Holland Studies in Telecommunications},
   year = {1986}
}


@Book{kelly79,
  author =   {F. D. Kelly}, 
  title =    {Reversibility and Stochastic Networks}, 
publisher = {Wiley},
address = {Chichester},
   year = {1979}
}



@Book{flood95,
  author =   {J. E. Flood}, 
  title =    {Telecommunications Switching, Traffic and Networks}, 
publisher = {Prentice Hall},
edition = {},
volume = {},
series = {},
address = {NJ, USA},
   year = {1995}
}


@misc{Gray07,
  author =       {E. A. Gray},
  title =        {Methods and Means for Connecting Telephone Apparatus},
note  =      {U.S. Patent 1002388, Filing date: 30 Jul 1907, Issue date: 5 Sep 1911.
Avaiable online: $<$http://www.google.com.hk/patents?hl=en\&lr=\&vid=USPAT1002388\&
id=zQJVAAAAEBAJ\&oi=fnd\&dq=E.+A.+Gray,+US+Patent+1002388$>$}
}

@Article{kosten37,
  author =       {L. Kosten},
  title =        {On the blocking probability of graded multiples},
  journal =      {Nachrichtentech. Elek.},
  year =         {1937},
  volume =   {14},
month = {Jan.},
  number =   {},
  pages =    {5--12},
  summary = {}
}

@Article{hunt89,
  author =       {P. J. Hunt and F. P. Kelley},
  title =        {On critically loaded loss networks},
  journal =      {Advances in Applied Probability},
  year =         {1989},
  volume =   {21},
month = {},
  number =   {},
  pages =    {831--841},
  summary = {}
}

@Article{harel10,
  author =       {A. Harel},
  title =        {Sharp and simple bounds for the {E}rlang delay and loss
formulae},
  journal =      {Queueing Systems},
  year =         {2010},
  volume =   {64},
month = {},
  number =   {},
  pages =    {119-143},
  summary = {}
}



@Article{brockmeyer54,
  author =       {E. Brockmeyer},
  title =        {The simple overflow problem in the theory of telephone traffic},
  journal =      {Teleteknik},
  year =         {1954},
  volume =   {5},
month = {},
  number =   {},
  pages =    {361--374},
  summary = {}
}

@Article{kuczura73,
  author =       {A. Kuczura},
  title =        {The interrupted {Poisson} process as an overflow process},
  journal =      {Bell Syst. Tech. J.},
  year =         {1973},
  volume =   {52},
month = {},
  number =   {3},
  pages =    {437--448},
  summary = {}
}

@Article{pearce77,
  author =       {C. Pearce and R. M. Potter},
  title =        {Some formulae old and new for overflow traffic in
  telephony},
  journal =      {Australian Telecommunication Research},
  year =         {1977},
  volume =   {11},
month = {},
  number =   {},
  pages =    {92--97},
  summary = {}
}

@Article{fredericks80,
  author =       {A. A. Fredericks},
  title =        {Congestion in blocking systems -- a simple approximation
  technique},
  journal =      {Bell Syst. Tech. J.},
  year =         {1980},
  volume =   {59},
month = {},
  number =   {6},
  pages =    {805--827},
  summary = {}
}

@Article{potter80,
  author =       {R. M. Potter},
  title =        {Explicit formulae for all overflow moments in {Kosten} and
  {Brockmeyer} system with renewal input},
  journal =      {Australian Telecommunication Research},
  year =         {1980},
  volume =   {13},
month = {},
  number =   {},
  pages =    {39--49},
  summary = {}
}

@Article{jagerman84,
  author =       {D. L. Jagerman},
  title =        {Methods in traffic calculations},
  journal =      {{AT\&T} Bell
  Laboratories Technical Journal},
  year =         {1984},
  volume =   {63},
month = {Sep.},
  number =   {7},
  pages =    {1283--1301},
  summary = {}
}

@Article{huang08,
  author =       {Q. Huang, K.-T. Ko, and V. B. Iversen},
  title =        {Approximation of loss calculation for
  hierarchical networks with multiservice overflows},
  journal =      {{IEEE} Trans. Commun.},
  year =         {2008},
  volume =   {56},
month = {Mar.},
  number =   {3},
  pages =    {466--473},
  summary = {}
}

@inproceedings{wong90,
  author =  {E. W. M. Wong and T. S. Yum},
  title = {Maximum free circuit routing in
circuit-switched networks},
  booktitle =     {Proceedings of IEEE INFOCOM '90},
  volume = {3},
  year =         {1990},
  pages =    {934--937},
  month =    {June},
  place = {San Francisco, CA},
  file = {},
  summary = {}
}


@Article{vanDoorn03,
  author =       {E. A. {van Doorn} and A. T. K. Ta},
  title =        {Proofs for Some Conjectures of Rajaratnam and
Takawira on the Peakedness of Handoff Traffic},
  journal =      {{IEEE} Transactions on Vehicular Technology},
  year =         {2003},
  volume =   {52},
  number =   {4},
  pages =    {953--957},
  summary = {}
}

@Article{whitt85,
  author =       {W. Whitt},
  title =        {Blocking when service is required from several facilities
  simultaneously},
  journal =      {{AT\&T} Tech. J.},
  year =         {1985},
  volume =   {64},
  number =   {8},
  pages =    {1807--1856},
month = {Oct.},
  summary = {}
}



@Article{wong95,
  author =       {E. W. M. Wong and T. S. Yum and K. M. Chan},
  title =        {Analysis of the ${M}$ and ${M}^2$
Routings in Circuit-Switched Networks},
  journal =      {European Transactions
on Telecommunications},
  year =         {1995},
  volume =   {6},
  number =   {5},
  pages =    {613--619},
  summary = {}
}

@Article{wong09,
   author =     {E. W. M. Wong and J. Baliga and M. Zukerman and A. Zalesky and G. Raskutti},
  title =    {A new method for blocking probability evaluation in {OBS/OCS}
networks with deflection routing}, 
  journal =     {Journal of Lightwave Technology},
  year =         {2009},
  volume =   {27},
  number =   {23},
  pages =    {5335--5347},
  summary = {}
}

@Article{wong99,
  author =       {E. W. M. Wong and T. S. Yum and K. M. Chan},
  title =        {A Taxonomy of Rerouting in
Circuited-Switched Networks},
  journal =      {IEEE Communications Magazine},
  year =         {1999},
  month =    {November},
  volume =   {6},
  number =   {5},
  pages =    {116--122},
  summary = {}
}

@Article{wong00,
  author =       {E. W. M. Wong and K. M. Chan and T. S. Yum},
  title =        {Analysis of Rerouting in
Circuited-Switched Networks},
  journal =      {IEEE/ACM Transactions on
Networking},
  year =         {2000},
  month =    {June},
  volume =   {8},
  number =   {3},
  pages =    {419--427},
  summary = {}
}

@inproceedings{wong05,
  author =  {E. W. M. Wong and M. Y. M. Chiu and Z. Rosberg and M. Zukerman and S. Chan and
A. Zalesky},
  title = {A Novel Method for Modeling and Analysis of
Distributed Video on Demand Systems},
  booktitle =     {Proceedings of IEEE ICC 2005},
  volume = {1},
  year =         {2005},
  pages =    {88--92},
  month =    {May},
  place = {Seoul, Korea},
  file = {},
  summary = {}
}

@Article{wong07,
  author =       {E. W. M. Wong and A. Zalesky and Z. Rosberg and M. Zukerman},
  title =        {A new method for approximating blocking probability
in overflow loss networks},
  journal =      {Computer Networks},
  year =         {2007},
  volume =   {51},
  number =   {11},
  pages =    {2958�-2975},
  summary = {This is the key paper on the OPCA
}
}



@Article{ash93,
  author =   {G. R. Ash and B. D. Huang},
  title = {An analytical model for adaptive
routing networks},
  journal =      {IEEE Transaction on Communiations},
  year =     {1993},
  month =    {November},
  volume =   {41},
  number =   {11},
  pages = {1748-1759},
  summary =  {},
}



@TechReport{cooper64,
  author =   {R. B. Cooper and S. Katz},
  title =    {Analysis of alternate routing networks
with account taken of nonrandomness of overflow traffic},
  year =     {1964},
  institution =  {Bell Telephone Lab.},
    type =     {Memo.},
  number =   {}
}


@Article{chung93,
  author =   {S. P. Chung and A. Kashper and K. W. Ross},
  title =    {Computing Approximate
Blocking Probabilities for Large Loss Networks with State-Dependent
Routing},
  journal =      {IEEE/ACM Transactions on Networking},
  year =     {1993},
  volume =   {1},
  number =   {1},
    pages =    {105--115}
}

@book{girard90,
   author =    {A. Girard},
   title =     {Routing and Dimensioning in Circiuit-Switched
Networks},
   publisher = {Addison-Wesley},
   year =  {1990}
}

@book{chandrashekhar08,
   author =    {K. Chandrashekhar},
   title =     {Telecommunication and Switching},
   publisher = {Technical Publications Pune},
   year =  {2008}
}

@Article{kelly86,
  author =   {F. P. Kelly},
  title =    {Blocking probabilities in large circuit-switched
networks},
  journal =      {Advances in Applied Probability},
  year =     {1986},
  month =    {June},
  volume =   {18},
  number =   {},
    pages =    {473--505}
}

@Article{kelly91,
  author =   {F. P. Kelly},
  title =    {Loss networks},
  journal =      {The Annals of Applied Probability},
  year =     {1991},
    month =    {August},
  volume =   {1},
  number =   {3},
    pages =    {319--378}
}

@Article{mitra87,
  author =   {D. Mitra},
  title =    {Asymptotic analysis and computational methods for a class
of simple circuit-switched networks with blocking},
  journal =      {Advances in Applied Probability},
  year =     {1987},
    month =    {March},
  volume =   {19},
  number =   {},
    pages =    {219--239}
}

@Article{mitra96,
  author =   {D. Mitra and J. A. Morrison and K. G. Ramakrishnan},
  title =    {{ATM} Network Design
and optimization: a multirate loss network framework},
  journal =      {IEEE/ACM
Transactions on Networking},
  year =     {1996},
    month =    {August},
  volume =   {4},
  number =   {4},
    pages =    {531--543}
}

@Article{rosberg03,
  author =   {Z. Rosberg and  H. L. Vu and M. Zukerman and J. White},
  title =    {Performance
analyses of optical burst switched networks},
  journal =      {IEEE Journal on
Selected Areas in Communications},
  year =     {2003},
    month =    {September},
  volume =   {21},
  number =   {7},
    pages =    {1187--1197}
}

@Article{widjaja95,
  author =   {I. Widjaja},
  title =    {Performance Analysis of Burst Admission Control
Protocols},
  journal =      {IEE Proceeding on Communnications},
  year =     {1995},
    month =    {February},
  volume =   {142},
  number =   {},
    pages =    {7--14}
}

@Article{chevalier03,
  author =   {P. Chevalier and N. Tabordon},
  title =    {Overflow analysis and cross-trained
servers},
  journal =      {International Journal of Production Economics},
  year =     {2003},
    month =    {},
  volume =   {85},
  number =   {},
    pages =    {47--60}
}

@Article{zalesky07,
  author =   {A. Zalesky and H. L. Vu and Z. Rosberg and E. W. M. Wong and
M. Zukerman},
  title =    {Stabilizing deflection routing in
optical burst switched networks},
  journal =      {IEEE Journal on Selected Areas in Communications, supplement on optical communications and networking},
  year =     {2007},
    month =    {August},
  volume =   {25},
  number =   {6},
    pages =    {3--19}
}

@Article{guerin90,
  author =   {R. Guerin and L. Y.-C. Lien},
  title =    {Overflow Analysis for Finite Waiting
Room Systems},
  journal =      {IEEE Transactions on Communications},
  year =     {1990},
    month =    {September},
  volume =   {38},
  number =   {9},
    pages =    {1569--1577}
}


@inproceedings{katz70,
  author =  {S. Katz},
  title = {Trunk engineering of non-hierarchial networks},
  booktitle =     {Proceedings of the Sixth International Teletraffic Congress},
  volume = {6},
  year =         {1970},
  pages =    {142.1--142.8},
  month =    {September},
  place = {Munich},
  file = {},
  summary = {}
}

@Article{kuczura77,
  author =   {A. Kuczura and D. Bajaj},
  title =    {A Method of Moments for the Analysis of a
Switched Communication Network's Performance},
  journal =      {IEEE Transactions on Communications},
  year =     {1977},
    month =    {February},
  volume =   {COM-25},
  number =   {2},
    pages =    {185--193}
}

@Article{holtzman71,
  author =   {J. M. Holtzman},
  title =    {Analysis of Dependence Effects in Telephone
Trunking Networks},
  journal =      {The Bell System Technical Journal},
  year =     {1971},
    month =    {October},
  volume =   {50},
  number =   {8},
    pages =    {2647--2662}
}

@Article{deloddere94,
  author =   {D. Deloddere and W. Verbiest and H. Verhille},
  title =    {Interactive Video on
Demand},
  journal =      {IEEE Comunications Magazine},
  year =     {1994},
    month =    {May},
  volume =   {32},
  number =   {5},
    pages =    {82--88}
}

@Article{wilkinson56,
  author =   {R. I. Wilkinson},
  title =    {Theories of Toll Traffic Engineering in the
{U.S.A.}},
  journal =      {The {B}ell System Technical Journal},
  year =     {1956},
    month =    {March},
  volume =   {35},
  number =   {2},
    pages =    {421--514}
}

@Article{raskutti07,
  author =       {G. Raskutti and A. Zalesky and E. W. M. Wong and M. Zukerman},
  title =        {Enhanced Blocking Probability Evaluation Method for
Circuit-Switched Trunk Reservation Networks},
  journal =      {IEEE Communications Letters},
  year =         {2007},
  month =    {June},
  volume =   {11},
  number =   {6},
  pages =    {543--545},
  summary = {}
}

@Article{liu04,
  author =       {M. Liu   and J. S. Baras},
  title =        {Fixed point approximation for multirate multihop loss networks with state-dependent routing},
  journal =      {{IEEE/ACM} Trans. Netw.},
  year =         {2004},
  month =    {Apr.},
  volume =   {12},
  number =   {2},
  pages =    {361--374},
  summary = {}
}

@Article{tang01,
  author =       {K. S. Tang and K. T. Ko and S. Chan and E. W. M. Wong},
  title =        {Optimal file placement in {VOD} system using genetic algorithm},
  journal =      {{IEEE} Trans. Ind. Electron.},
  year =         {2001},
  month =    {Oct.},
  volume =   {48},
  number =   {5},
  pages =    {891--897},
  summary = {}
}


@Article{guo08a,
  author =       {J. Guo and E. W. M. Wong and S. Chan and P. Taylor and M. Zukerman and K. S. Tang},
  title =        {Performance analysis of resource selection schemes for a large scale
  video-on-demand system},
  journal =      {{IEEE} Trans. Multimedia},
  year =         {2008},
  month =    {Jan.},
  volume =   {10},
  number =   {1},
  pages =    {153--159},
  summary = {}
}

@Article{guo08b,
  author =       {J. Guo and E. W. M. Wong and S. Chan and P. Taylor and M. Zukerman and K. S. Tang},
  title =        {Combination load balancing for video-on-demand systems},
  journal =      {{IEEE} Trans. Circuits Syst. Video Technol.},
  year =         {2008},
  month =    {Jul.},
  volume =   {18},
  number =   {7},
  pages =    {937--948},
  summary = {}
}

@Article{guo08c,
  author =       {J. Guo and Y. Wang and K. S. Tang  and S. Chan and E. W. M. Wong and P. Taylor and M. Zukerman},
  title =        {Evolutionary optimization of file assignment for a large-scale
  video-on-demand system},
  journal =      {{IEEE} Trans. Knowl. Data Eng.},
  year =         {2008},
  month =    {Jun.},
  volume =   {20},
  number =   {6},
  pages =    {836--850},
  summary = {}
}

@misc{iversen,
  author =       {V. B. Iversen},
  title =        {Teletraffic Engineering Handbook},
note  =      {Technical
University of Denmark, 2009. Available online:
$<$http://oldwww.com.dtu.dk/teletraffic/handbook/telenookpdf.pdf$>$}
}

@INPROCEEDINGS{lotze67,
   author = {A. Lotze},
   title = {History and development of grading theory},
   editor = {},
   booktitle = {Proc. 5th Int. Teletraffic Congress},
   number = {},
   series = {},
   pages = "148--161",
   month = {},
   year = 1967,
   address = "New York",
   organization = {ITC},
   publisher = {},
   note = {}
}


@Article{Litvak08,
  author =       {N. Litvak and M. van Rijsbergen and R. J. Boucherie and M. {van Houdenhoven}},
  title =        {Managing the overflow of intensive care patients},
  journal =      {European Journal of Operational Research},
  year =         {2008},
  month =    {Mar.},
  volume =   {185},
  number =   {3},
  pages =    {998�-1010},
  summary = {}
}

@misc{Asaduzzaman,
  author =       {M. Asaduzzaman and T.  J. Chaussalet and N. J. Robertson},
  title =        {A loss network model with overflow for capacity planning of a neonatal unit},
note  =      {to appear in \emph{Annals of Operations Research}}
}

@Article{Sheikhzadeh,
  author =       {M. Sheikhzadeh and S. Benjaafar and D. Gupta},
  title =        {Machine sharing in manufacturing systems: total flexibility versus chaining},
  journal =      {Int. J. Flexible Manuf. Syst.},
  year =         {1998},
  month =    {Oct.},
  volume =   {10},
  number =   {4},
  pages =    {351�-378},
  summary = {}
}

@Article{Gurumurthi,
  author =       {S. Gurumurthi and S. Benjaafar},
  title =        {Modeling and Analysis of Flexible Queueing Systems},
  journal =      {Naval Research Logistics},
  year =         {2004},
  month =    {},
  volume =   {51},
  number =   {5},
  pages =    {755�-782},
  summary = {}
}

@INCOLLECTION{Graves,
  author =       {S. C. Graves},
  title =        {Flexibility Principles},
   booktitle =       {Building Intuition: Insights from Basic Operations Management Models and Principles},
  year =         {2008},
   editor =  {D. Chhajed and T. J. Lowe},
   chapter = 3,
  month =    {},
  volume =   {},
  number =   {},
  pages =    {33�-49},
edition = {},
publisher = "Springer Science + Business Media",
series = {},
address = {New York},
  summary = {}
}

@Article{aksin,
  author =       {O. Z. Ak\c{s}in and F. Karaesmen},
  title =        {Characterizing the performance of process flexibility structures},
  journal =      {Operations Research Letters},
  year =         {2007},
  month =    {Jul.},
  volume =   {35},
  number =   {4},
  pages =    {477--484},
  summary = {}
}

@Article{erlang17,
  author =       {A. K. Erlang},
  title =        {Solution of some problems in the
theory of probabilities of significance
in automatic telephone exchanges},
  journal =      {The Post Office Engineer's Journal},
  year =         {1917},
  volume =   {10},
  number =   {},
  pages =    {189--197},
  summary = {}
}
